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The Buwakang #@$% Philippine Post Office

April 2, 2010

When was the last time you mailed something that passed through the Philippine mail service – you know, the post office, the Philippine Postal Corporation? Well, I did, via US registered mail pa talaga – 3 weeks ago. Sent it March 16 to be exact. It is April 2 now. I am tracking the reference number – and it just shows it left New York sometime on the 19th – and then naglaho na parang bula. It has been 3 weeks and counting, wala pa rin. I have a bad feeling about this. I feel so frustrated and uber super duper mega hyper ultra… PISSED (not ballistic yet, though… lol).

I was hoping I could save some money since it cost only $16 to send it from US to Davao City.  Guess what, di pa rin ako natuto – I was thinking that by going through the US postal service, which then goes to Philippine Postal Corporation, I was helping the Philippine economy. After all, the US Postal Service will remit the funds for the Philippine leg of my parcel to Philpost. Kahit maliit lang, kahit paano, makakatulong sa bayan. Pera pa rin yun kahit paano.

But it’s not even about the money anymore. It means I have to call the card company and have a new card reissued. Which I have to mail to the Philippines again – this time with Fedex/DHL/UPS… for good. Anyone, as long as they promise it will not go through the muddaeffin Philippine Postal Corporation.

Here’s a profile of Philpost from wikipedia:

The Philippine Postal Corporation, (Filipino: Korporasyong Koreo ng Pilipinas), abbreviated as PhilPost, is a government-owned and controlled corporation responsible for providing postal services, as the postal administration in the Philippines. It has a total estimate of 13,800 employees and runs more than 2,000 post offices nationwide. Philpost is based in the Philippines’s primary post office, the imposing Manila Central Post Office, which overlooks the Pasig River. It is presently under the authority of the Commission on Information and Communication Technology  (CICT) as an attached agency. Its policy-making body is the Board of Directors composed of seven members that include the Postmaster General who, at the same time, serves as the Chief Executive Officer of the corporation.

The Philippine Postal Savings Bank, one of three government-owned banks in the Philippines, was organized under Philpost, however, it is a separate company today. (BV – Thank goodness, hiniwalay, kungdi, nakupo, ewan ko na lang. TALAMAK!)

Evolution

1767 – The first post office was established in Manila;
1779 – The country became a postal district of Spain;
1838 – The Philippines became a leading center of postal service in Asia;
1898 – Established as a Postal Service;
1922 – The Philippines joined the Universal Postal Union [UPU);
1926 – The Manila Central Post Office was built in its present neo-classic architecture;
1946 – The Manila Central Post Office was re-built after world war II;
1992 – It became a government owned and controlled corporation under its present name the Philippine Postal Corporation by Virtue of R.A.7354 or the Postal Service Act of 1992;
2004 – It was placed under the Commission on Information and Communication Technology per Executive Order 269 dated January 12, 2004

Resources

One (1) Head Office
– Manila Central Post Office Building, Business Address: Liwasang Bonifacio, Lawton, 1000 Manila, Philippines.
Two (2) Office of Exchanges

– Central Mail Exchange Center (CMEC), Business Address: Domestic Airport, Pasay City, Philippines
– Foreign Surface Mail Distribution Center (FSMDC), Business Address: Port Area, Manila, Philippines
Fourteen (14) Regional Offices.
Thirteen (13) Mail Distribution Center
Thirty Eight (38) Sub-Distribution Center
1,523 Regular Post Offices.
366 Extension Post Offices.
345 Private Postal Stations.
862 Mail Vehicle.
13,800 Regular Employees.

Siyempre, iniisip ko, para naman kumita ang bayan – dito na ako sa Philpost. Serious, naive, and misguided from hereon- as far as I am concerned – sinabi ko na rin to noon. Ewan ko, sobrang pagmamahal sa bayan – di pa rin natuto, kahit niloloko na – for love of country is blind, and silly patriots can’t see the petty follies that they themselves commit – naks, emo cringe. Para bang tomador na nangakong – di na ako uulit.

Prior to sending via USPS-Philpost, I sent a parcel via Fedex last year. It cost me $50 to ship a parcel from US to Davao City – medyo masakit sa bulsa, pero I knew siguradong makakarating sa Davao. I paid an extra $35 to send via Fedex, sayang na rin yun, pang-grocery na rin yun sa Pilipinas – . Kaso nadala ako dahil…punyeta talaga, pinaghirapan ko yung perang yun, nahulog lang sa wala. Oh dawg, don’t get me started.

Four years ago, nakapag-ipon ako ng items ipapadala sa pamilya – radio controlled  toy sports car, children’s books, crayons, at postcard. It fit in a small parcel box, I packed it, even sealed it with a kiss. I shipped it via US Postal Service. Same justification – by going through the US postal service, which then goes to Philippine Postal Corporation, I was helping the Philippine economy. After all, the US Postal Service will remit the funds for the Philippine leg of my parcel to Philpost. Kahit maliit lang, kahit paano, makakatulong sa bayan. Pera pa rin yun kahit paano.

I was thinking about the recipients reaction – that they will be so happy – I wish. I tracked the shipment. Guess what, the last time I saw it – it just shows it left the Miami Overseas Center – and **poof** was never heard from – ever since. It’s like sending something to a black hole or a twilight zone. Somehow, the Philippines is a twilight zone – but this disappearing parcels from overseas – not just once – just takes the cake. If it happened to me, it could have happened to any one else. Feeling ko tuloy – lahat ng Pilipino sa Pilipinas ay mga magnanakaw. I know it is wrong to feel that way – but I am just so pissed – and I didn’t mean that – I know there are still honest Pinoys out there – albeit, very very few – a dying breed practically.

See, this really bugs me. Why is it na tinutulongan mo na nga, nanakawan ka pa? Para bang hindi kapwa Pilipino ang kausap mo, kung hindi mga ahas!!! We talk about corruption in our leaders  – and yet we don’t fez up to the corruption in our own ranks.

Today, I feel so foolish. I thought kahit paano naman siguro wala nang magnanakaw sa Philpost two years after they started the probe on pilferages.

PhilPost starts probe into missing valuables from Australia
MARK MERUEÑAS, GMANews.TV
07/11/2008 | 07:42 PM

MANILA, Philippines – The Philippine Postal Corporation (PhilPost) on Friday said it has started an investigation into the loss of several valuables, including a digital camera, shipped by an Australia-based Filipino to his family in the Philippines last June.

PhilPost officials were prompted to conduct the probe after Edsel Pono, a computer solutions specialist in Australia, wrote to the Central Visayas Regional Post Office, to complain that the package he sent to Moalboal in Cebu was tampered and its contents stolen.

Clifford Dasig, head of the Inspection Service at PhilPost, told GMANews.TV that the investigation could result in the possible granting of indemnity to Pono or compensation for the lost items.

Pono’s parcel, which was meant as a birthday surprise for his daughter, contained a digital camera – complete with a memory card, a memory stick, and a number of compact discs – and a set of photographs.

The box arrived at the PhilPost branch in Mandaue on June 23, and was later dropped at Pono’s residence in Moalboal two days later.

Pono’s family, however, was surprised to find that the clear adhesive on the box had been slashed and the brown envelope containing the valuable items was gone. All that was left in the box, which weighed almost 700 grams before it was shipped, were the photographs.

“I am greatly disappointed and very disgusted of the incident. This ‘crime’ creates emotional strain to my daughter… She was crying for almost a day,” the 28-year-old father wrote in his letter to the PhilPost.

Parcel probe

Robert Mondonedo, director of the PhilPost regional office in the Central Visayas, ordered the district manager in Moalboal to investigate and come up with a recommendation on the incident by next week.

Dasig, however, said PhilPost cannot pay Pono the full amount of the missing items even if pilferage would be proven. He said PhilPost will abide by the standards set by the Universal Postal Union (UPU), an international governing body of postal services, of which PhilPost is a member.

Under UPU conventions, addressees are entitled to a maximum of 30 Special Drawing Rights (SDR) or about P2,500 under current exchange rates if an item sent through a letter was proven to have been damaged or have gone missing due to negligence on the part of the PhilPost.

As for damaged or stolen items sent through a parcel, the sender could get as much as 130 SDR or a little more than P10,000, said Lucille Camid of the PhilPost’s International Affairs Department.

“We need to establish that the item is indemnifiable. We need to know who is at fault. Was the sender contributory to the damage or loss of item,” Camid said.

If there was negligence on the part of the sender, he or she would not be able to avail indemnity privileges, she added. Negligence means improper packaging of the items or misdeclaring a parcel’s contents, Camid said.

Camid said 90 percent of all the complainants who were found eligible for indemnity in 2007 were already paid. She, however, said the PhilPost would not be able to pay for the extra amount in excess of the SDR.

Pono’s digital camera alone could cost about P12,000, way above the P10,000 SDR.

“Hindi namin kayang sagutin ang mga nawawala at hindi namin kayang utusan ang mga employees namin na isauli ang nawawala (We cannot pay for the lost item and we cannot order an employee to return the item),” Dasig said.

He said the PhilPost is only after catching erring employees and meting sanctions, including dismissal from service.

“Kapag kami nakahuli, sa issue lang ng pagbubukas ang ipo-prosecute namin pero di na namin sakop na palitan iyong nawala (If we catch someone, we will only push for his prosecution, but we cannot replace the missing item),” Dasig said.

He urged victims of pilferage to file criminal and administrative complaints against erring PhilPost employees. If the court rules in favor of the victims, they stand a chance of being paid damages apart from the indemnity.

Camid, meanwhile, reminded the public to take an insurance for items they would send by mail.

Old reputation

Postmaster General Hector Villanueva said he has already ordered a serious crackdown on mail thieves to earn back the confidence of customers. He added that the recent cases of pilferage by “undeserving employees” are isolated.

“We are trying to restore the old reputation of the post office – one of honesty, prompt service, and smiling postmen. That’s our mission,” Villanueva said.

In early July, police arrested two PhilPost employees in Manila who were caught trying to open envelopes and taking out currencies inserted in the letters. The postmen, who left Manila on board a delivery van, stopped along a highway in Pangasinan to open the letters when police saw them.

Authorities filed charges of qualified theft and “opening of closed documents” against the postmen who were identified as John Castillo and Paquito Manlangit. The PhilPost suspended the two for three months.

Separate charges for violation of the Comprehensive Dangerous Drugs Act of 2002 will also be lodged against Castillo and Manlangit after police recovered methamphetamine hydrochloride (shabu) from them.

Dasig called on the public to cooperate and to avoid inserting money in letters or packages, an act strictly prohibited by the PhilPost. – GMANews.TV

Crackdown my ass!!!  Investigation my ass!

I am thinking that I am going to help my kabayan, particularly yung mga taga Philpost.  I don’t know any more – why bother? These are the type of people who give Filipinos a bad name. How can these people in PhilPost even sleep? Yan ba ang pinapakain nila sa mga anak at pamilya nila – mga pinagnakawan nila? Sana mabulunan sila at ng mabawasan ang mga pasaway sa mundong ito!!! Pinaghirapan rin namin ang kinita namin a. Di naman namin to pinupulot sa kalye, nagababanat rin kami ng buto!

Ewan ko ba itong mga empleyado ng Philpost – HOY MGA PILIPINO KAYO, PILIPINO RIN KAMI – BA’T KAYO NAGNANAKAW SA KAPWA PILIPINO. HIRAP NA NGANG MAGHANAP NG PERA, NINANAKAW NYO PA, MGA BAWAKANG ### NYO!!!!

What the f*ck is going in Philpost? How about kayo, sa Philippine Postal Corporation pa rin ba kayo nagpapadala ng mail nyo?

Etong masasabi ko, save yourself the trouble, bahala ng mas mahal ang Fedex o UPS at least siguradong nakakarating.

Ewan ko ba tong Pilipinas – sangkatutak ng magnanakaw – ma-leader o ma-empleyado, magnanakaw. Nakaka-asar, buwiset.

This company should be outsourced and run by foreigners or a joint venture with foreigners – if Filipinos can’t run it themselves.

PHILPOST CORPORATION (and this applies to any Philippine GOCC as well) –  Give us the service we are paying for,  If you can’t do it, get da frak out of the way, and let someone who can, do it.

Sell Philpost to FEDEX – Gardemmit.

PhilPost starts probe into missing valuables from Australia

MANILA, Philippines – The Philippine Postal Corporation (PhilPost) on Friday said it has started an investigation into the loss of several valuables, including a digital camera, shipped by an Australia-based Filipino to his family in the Philippines last June.

PhilPost officials were prompted to conduct the probe after Edsel Pono, a computer solutions specialist in Australia, wrote to the Central Visayas Regional Post Office, to complain that the package he sent to Moalboal in Cebu was tampered and its contents stolen.

Clifford Dasig, head of the Inspection Service at PhilPost, told GMANews.TV that the investigation could result in the possible granting of indemnity to Pono or compensation for the lost items.

Pono’s parcel, which was meant as a birthday surprise for his daughter, contained a digital camera – complete with a memory card, a memory stick, and a number of compact discs – and a set of photographs.

The box arrived at the PhilPost branch in Mandaue on June 23, and was later dropped at Pono’s residence in Moalboal two days later.

Pono’s family, however, was surprised to find that the clear adhesive on the box had been slashed and the brown envelope containing the valuable items was gone. All that was left in the box, which weighed almost 700 grams before it was shipped, were the photographs.

“I am greatly disappointed and very disgusted of the incident. This ‘crime’ creates emotional strain to my daughter… She was crying for almost a day,” the 28-year-old father wrote in his letter to the PhilPost.

Parcel probe

Robert Mondonedo, director of the PhilPost regional office in the Central Visayas, ordered the district manager in Moalboal to investigate and come up with a recommendation on the incident by next week.

Dasig, however, said PhilPost cannot pay Pono the full amount of the missing items even if pilferage would be proven. He said PhilPost will abide by the standards set by the Universal Postal Union (UPU), an international governing body of postal services, of which PhilPost is a member.

Under UPU conventions, addressees are entitled to a maximum of 30 Special Drawing Rights (SDR) or about P2,500 under current exchange rates if an item sent through a letter was proven to have been damaged or have gone missing due to negligence on the part of the PhilPost.

As for damaged or stolen items sent through a parcel, the sender could get as much as 130 SDR or a little more than P10,000, said Lucille Camid of the PhilPost’s International Affairs Department.

“We need to establish that the item is indemnifiable. We need to know who is at fault. Was the sender contributory to the damage or loss of item,” Camid said.

If there was negligence on the part of the sender, he or she would not be able to avail indemnity privileges, she added. Negligence means improper packaging of the items or misdeclaring a parcel’s contents, Camid said.

Camid said 90 percent of all the complainants who were found eligible for indemnity in 2007 were already paid. She, however, said the PhilPost would not be able to pay for the extra amount in excess of the SDR.

Pono’s digital camera alone could cost about P12,000, way above the P10,000 SDR.

Hindi namin kayang sagutin ang mga nawawala at hindi namin kayang utusan ang mga employees namin na isauli ang nawawala (We cannot pay for the lost item and we cannot order an employee to return the item),” Dasig said.

He said the PhilPost is only after catching erring employees and meting sanctions, including dismissal from service.

Kapag kami nakahuli, sa issue lang ng pagbubukas ang ipo-prosecute namin pero di na namin sakop na palitan iyong nawala (If we catch someone, we will only push for his prosecution, but we cannot replace the missing item),” Dasig said.

He urged victims of pilferage to file criminal and administrative complaints against erring PhilPost employees. If the court rules in favor of the victims, they stand a chance of being paid damages apart from the indemnity.

Camid, meanwhile, reminded the public to take an insurance for items they would send by mail.

Old reputation

Postmaster General Hector Villanueva said he has already ordered a serious crackdown on mail thieves to earn back the confidence of customers. He added that the recent cases of pilferage by “undeserving employees” are isolated.

“We are trying to restore the old reputation of the post office – one of honesty, prompt service, and smiling postmen. That’s our mission,” Villanueva said.

In early July, police arrested two PhilPost employees in Manila who were caught trying to open envelopes and taking out currencies inserted in the letters. The postmen, who left Manila on board a delivery van, stopped along a highway in Pangasinan to open the letters when police saw them.

Authorities filed charges of qualified theft and “opening of closed documents” against the postmen who were identified as John Castillo and Paquito Manlangit. The PhilPost suspended the two for three months.

Separate charges for violation of the Comprehensive Dangerous Drugs Act of 2002 will also be lodged against Castillo and Manlangit after police recovered methamphetamine hydrochloride (shabu) from them.

Dasig called on the public to cooperate and to avoid inserting money in letters or packages, an act strictly prohibited by the PhilPost. – GMANews.TV

34 Comments
  1. One postal employee employed an ingenious way of extraction process.

    1. peep through all received envelops bound for delivery against the light fixture hanging in a room
    2. if something “suspicious” is found, then
    3. pass the envelop into a boiling pot of steam
    4. open the envelop, extract the “suspicious” thing
    5. sealed back the envelop as if it appears unopened when receive
    6. proceed with normal delivery
    7. told friends how much money he earn doing the thing

    Oh, that was in the 90’s. They probable replaced the 1-6 processes into just one: steal the package.

  2. Oftentimes though, they don’t really appear “unopened”. I remember one time a few years back, a friend of mine from US sent me a Christmas card. By the time I received the card, the envelope has obviously been tampered with. What with all the Scotch (TM) Tape and the obviously peeled over envelope seal.

  3. jonphil permalink

    File a complaint letter letter to philpost, if you have the receipt/tracking no. It gets documented – and follow through.

    Pilferage/shenanigans in this agency have been going on for decades.
    Just like corruption and flipens itself: NO IMPROVEMENT – after all the investigations, system change, what have you.

    You lose hard-earned belongings, you lose trust, you lose hope. Really frustrating.

  4. Uncle Pinoy permalink

    Just another government agency doing what it does best – steal.

  5. Kaamulan permalink

    hmmm… Gawin leader ang hindi raw magnanakaw… Appoint Senator Noynoy to be postmaster general.🙂

  6. UP nn grad permalink

    Wait another 3 weeks, the envelope should appear at the intended address.
    It takes another 1-1/2 weeks for when it arrives at central post office to when it gets
    to a metro-Manila address, 2-1/2 to 3 weeks to get to a province address.

    I have been mailing envelopes with dollars to metro-Manila and Laguna off and on
    for many years. Knock on wood, hasn’t happened yet. Not an envelope has gotten lost.
    Cash goes through, nothing has been lost.

  7. Alfred permalink

    nah… ive learned my lesson more than a decade ago! no
    more…!!!

    a totally dishonest government entity…!!!

  8. Johen Humalili permalink

    Ewan ko kung hanggang saan sa itaas umaabot yung modus-operandi na ito. I’m sure kung sino man yung Post Master general (or kung ano man ang tawag sa head ng PhilPost) ay alam ito. Simpleng simple lang naman ang solution, lagyan ng camera lahat ng processing area para alam ng mga mokong na may nagbabantay sa kanila.

    Nanakawan na din ako sa PPC. Hindi dumating yung check na inaasahan ko from the US. Nakalusot nung unang taon so akala ko oks na, pero sa mga sumunod na taon ni-anino di ko na nakuha. Abuloy ko na lang sa kanila yun. Mga #$!$%@#$!@#$!@# nila!

  9. Noypi permalink

    Maghintay ka muna ng ilang linggo.Masyaso kang maiinip.Talagang matagal magpadala ang USPS sa Philippines hindi dahil sa Philpost.Siguro ngayon ka lang nagpapadala puro ka naman reklamo.Gusto mo sa Fedex pero nagtitipid ka sa difference na $19.Ang cheap mo,sa amerika ka manding nakatira.Siguro wala kang trabaho.
    Kung mayabang ka lumipat ka sa UK manirahan.Yan kung magpadala ka ulit tapos sa Royal Airmail International Signed-for siguradong makakarating dito ng 2 weeks.Dahil pinapadala kaagad sa airport ng Royal Airmail hindi katulad ng USPS na iniipon pa.

  10. Noypi permalink

    Ang mga balikbayan, palagi sinsabing gustong tumulong pero iilan lang sila ang tumutulong.

    Karamihan kahit wlang trabaho sa Amerika feeling nila angat sila sa mga locals pag nagbabakasyon sila rito

  11. Noypi:

    I would have believed you if the tracking didn’t show it left NYC two days after I mailed it😀

    And in case the you missed the part that said, people wanting to help by mailing through PPC – don’t worry am not mailing via PPC ever again – not even at gunpoint.

    Maybe have a Pinoy version of GOING POSTAL😀

  12. Alfred:

    That’s it for me – no more PPC.

  13. Noypi permalink

    Have you checked with CMEC? You should blamed USPS if you can’t tracked it online.Did you buy delivery confirmation? If you paid thru USPS, you’re helping USPS not Philippines nor Philpost.You help the Phil economy if you send mail or parcel from Philippines to other countries.

    Don’t you read the new that USPS is now in red due to imcompetency.

  14. Jeric permalink

    I was in the same situation about the end week of March. My cousin sent me a jacket via USPS-EMS so medyo mabilis sya compared to USPS-Priority. EMS only takes around 5-7days and Priority about 3 weeks. I have read and heard lots of horrors stories experienced by Pinoys sending stuff here in Philippines via USPS and from that point kinabahan din ako. Its either it get lost along the way or it gets to stop by Customs and being charged 100% tax fees. It was my first time receiving a package from US via EMS, dati kasi Balikbayan box talaga.

    My experience was so far great. From USA to the Philippines the package arrived in Manila in 4 days lang (I did tracked it also via usps.com and it was quite accurate). Plus another 2 days papunta dito sa province (Bacolod). Most of the time dito na nas-stuck yung package kasi yung mga letters lang yung door-to-door but for packages you have to wait for the local post to send you a notification card (will wait for another week again), but luckily on my end, sila mismo nag text sa akin na kunin ko na daw yung package ko (good thing my cousin posted my cellphone number on the package), kaya from the time it arrived here in Bacolod, text nila ako kaagad na kunin ko na. So far I’ve been lucky that my package was marked as taxed exempted and I only got to pay P35 pesos to claim it. I know that not all of us have experienced the same situation, yung iba nawawala, yung iba sobrang mahal yung taxes na binabayaran sa Customs.

    Pero still I’m sure that next time kakabahan parin ako whether its USPS/UPS/FedEx/DHL… dahil baka mawawala or it get taxed so much. You’ll be lucky enough to get your package on time (not damaged) and not being taxed by Customs.

  15. Noypi –

    Like I said – I tracked it all the way of out NYC. After which – it just went…. *** poof ****

    And you think PPC does not charge USPS for any deliveries?😀

    I can be an ass and spend time duking it out.. or I’ll cancel the card, reorder another one, pay Fedex – tapos, I pay higher but I don’t have the anxiety.
    All am saying is – I tried PPC again, just to see if things have changed – obviously, it has not changed at all – tuloy pa rin ang nakawan.

  16. Noypi permalink

    They don’t charge USPS if you want to know.The reason why USPS charge cheaper if you send from US to Philippines compare to Philpost ( ex Manila to California) is due to economy of scale.You should ask your nearest post office there.

    I ship items from all over US to my place in California every week via USPS pero may nawawala rin kaya now I have to add delivery confirmation (additional cost) just to make sure it gets deliver or I use UPS.

  17. Noypi permalink

    Pls wait for 4-5 weeks for your items to arrive here if via USPS.You can even ask USPS, they will even ask you to wait for 60 days before you file a claim.

  18. Noypi permalink

    The height of arrogance to say that you want to help the Philippines by spending only $16 on registered mail.Even Print media mail which is the cheapest at USPS cost around $4 for domestic shipping.For delivery with confirmation for a small item already cost $15 kahit within west coast.

    If you said that it left New York at March 19, eh wala pa naman 3 weeks.

    Did you consider the long holidays due to Holy week?

    Or the additional fews more from Manila to Davao City?

    Halatang once in a blue moon ka lang nagpapadala.Nilahat mo na ang Philpost.

    Kung EMS ang nireklamo mo, maniniwala pa ako dahil ilan beses na akong kumuha doon fro the past years.Ganun pa rin ang modus operandi ng mga kawatan customs officers doon.

    As for Philpost, no problems whatsoever coming from UK, USA, Japan or Germany as long as it registered and required a signature. based on my experience the past 4 years.

    That’s why gusto mong malaman nasaan yung mail mo.Give the USPS tracking number sa relatives mo sa Davao and tell them to call CMEC or ask their local post office to call CMEC.

    Kaysa magreklamo ka ng reklamo!

  19. It takes a personal touch, I think. I had some trouble with our post office, but once I went there in person, explained who I was, and clearly described the location where I expected our household’s mail to be delivered, I’ve had no further problems. USPS Int’l Priority Mail, 10 days from the Midwest to my door; local stuff gets here next day.

  20. jaeger elona permalink

    maybe.. just maybe your package was held by philippine customs for its customs duties. especially when an electronic device was included in your mail.

    if ever your package was lost, certain processess can be followed thru USPS to claim for indemnity. get in touch where you sent your mail and they will do the appropriate actions.

    always keep your registered number.

    i am from CMEC.

  21. one more thing, baka by ship pinadala yung package mo a.k.a. surface mail. 3 months yun.

    would you entrust me your registered number? maybe i can help you?

    include your sending address and the intended address of delivery.

    send it thru my yahoo address.

  22. MC_DC permalink

    I won’t share anymore my very unpleasant recent experience with the mailing system of our post office but I would like to salute Sir Antonio (his last name starts with B) of the CMEC for facilitating the tracking of my lost parcel and accommodating me yesterday afternoon in their office. I was very relieved to know that my parcel is still here in Manila and I’m to claim it later today at the FSMDC. He gave me clear instructions and also gave the name of the person to look for.

    My journey from Lawton to Pasay during a very warm afternoon was worth the take.

  23. FUCKING PHILPOST permalink

    please, never again send any packages/documents through the Philippines Postal Office or snail mail… better send it through Fedex, LBC, or DHL… i received mine from australia after a month, but when i received it, it said there that it was delivered to the post office after a week, and there was a tear underneath and it was wrapped by a cellophane with a mark that says Received in Bad Order… alot of fucking criminals in that Fucking Office, lots of thieves so dont ever send it using their fucking mailing system…

  24. CJDJ permalink

    I received a parcel via PhilPost. The package cost 10,000 yen( Php 5275.00)A digital blood pressure, 2 shirts, chocolates and a stuffed toy. I paid 40php for storage fee and 1,735 for taxes.
    Here is the computation
    Import Duty Tax 469
    BIR Tax 15
    VAT 751
    Import Processing Fee 250
    Customs Doc Stamp 250
    ———–
    Total 1735

    This parcel came from Japan and it took 3 weeks before I received the notice to claim.
    I felt I was paying for the amount of the parcel again.

    Last May, I sent a balikbayan box from Japan (same where my parcel came). I only paid 7000 yen (~3,500php).
    And it was door to door delivery. If we have known that we have to pay this kind of amount, then we opted to send it via balikbayan box. BTW, we paid 3450yen (`1750php) in japan for the parcel. Almost the same amount we paid here…

    Well, lesson learned. Send it thru balikbayan instead.. And it will be a door to door delivery…

  25. John Wood permalink

    Hello, I hope someone could help me about my package that should had been delivered to me by now. The package is from China and I send it via EMS China last Wednesday 07-28-10 but until now the package has not yet arrived. I hope someone from CMEC-EMS can help me with this. Thankyou..

  26. John Wood permalink

    I hope anyone can send me an e-mail regarding with my tracking problem. . .

  27. yen permalink

    Heloo po.. sino po dtoh my alam ng number ng PhilPost?
    From Ireland po aq. nagpdala aq ng package sa Manila QC and its almost 2weeks already..
    And im getting worried. My chance po kya nah mkarating ung package q?
    Pls.. reply nman po kau qng alam nio ung number.
    Thank you..😉

  28. nikki_is_pissed permalink

    hello, nice blog you have going on here. i sent a package to my mom containing a textbook, baby clothes and some school supplies. my mom is trying to finish her education that she had to abandon when i was born. so anyways, i save up my money for a couple months, i bought the textbook USED from Amazon, got some baby clothes from Walmart for my cousin’s baby, some school supplies for my mom, i send the package via USPS, it gets to PhilPost, PhilPost tells my mom to come get her package and tells her that she has to Php1900 of B*LLSH*T FEES before they give her the package.

    I call B*LLSHIT*T on PhilPost and the Philippine Government because I know all that money is NOT going towards something the country would benefit from, but instead its gonna end up in the greasy, fat ass fingers of an ugly ass, fat ass, disgusting politician pig, who will use MY MONEY to keep his STD ridden mistress whore happy, OR maybe hire prostitutes because he is too ugly and diseased that no female would F*ck him OR maybe he’ll order fifty mcDonalds cheeseburgers to eat while he shits in his mansion that was paid for by Oh I dont know, CORRUPTION MONEY extorted by him (or by any of his snot nosed, scheming, employees) from innocent, hard working individuals, just trying, TRYING SO GODDAM HARD to give their relatives a decent life in a fucked up country, run by even more fucked up people…

    Please feel free to contact me, I would love to hear your reaction to this, I dont care if you decide not to post this because it is too obscene, but I am just so distraught over what happened. it sucks.

  29. Miriam Quiamco permalink

    I am very surprised to read this cause this has never been my experience sending stuff from Japan. Perhaps, you sent quantities that are taxable, for example, if you send over five items of anything, that could be considered taxable already. From Japan, there is a postal service called EMS (Express mail service), fast and reliable service to anywhere in the wold. Three weeks ago, I sent vitamins to my brother, I indicated them as gifts and I think he got them without having to pay taxes. You can also avail of Balikbayan boxes, they are economical and the shipper usually tells you how to avoid taxes, again limit the quantity to the number below taxables. You know I sympathize with you, most Filipinos have a very bad image of the bureaucracy back home and of our politicians, but I think there are still a lot of honest civil servants and politicians back home. Taxes we pay are still really low compared to how much we pay here in Japan and there is corruption here too.

    Like any Filipino, I really want to get our political system to function well, it is not only corruption that we need to scream about, it is lack of correct government policies on development. Why not help campaign for charter change, this way, the bureaucracy could really be held accountable for its inefficiency among its ranks.

  30. ulong pare permalink

    … daaang

    @mirriam q: …”Why not help campaign for charter change, this way, the bureaucracy could really be held accountable for its inefficiency among its ranks…”

    … why not prosecute the previous and current murderers and magnanakaws first, then move to implement “change”… in that way, we know that the flip political system is for real… not keep moving, forgettng, and not punishing the magnanakaws in the process…

    … puro kayo change… flips need to put the perpetrators in front of the firing squad first and foremost…

    … siguradong matatauhan ang mga magnanakaws…

  31. Miriam Quiamco permalink

    daang, firing squad, marcos already tried this, 20,000 casualties in 20 years of rule, that is 2,000 per year, have the flips learned? we need strong institutions of government, we need management systems in each branch of government to run an efficient system, we need our bureaucrats to get things done instead of delousing themselves while at work, we need efficiency in government and professionalism in government service as envisioned by Teodoro, then, we can move forward, you want to punish those tried by journalists in our country, tsk, tsk, tsk. . . si n/a nga gusto ng palabasin si Trillanes, at bakit pa siya naging senador, highest spender pa, eh nakakulong naman. tsk, tsk, tsk, buti nga napakulong siya ni glo.

  32. eddie permalink

    great info bro’ – nagdadalawang isip ako if i should use the postal service; will be sending a laptop to my daughter – now I intend to send via UPS

    now does UPS delivers? i mean without hassle, don’t mind paying just to keep my sanity

    salamat

  33. I LOVE LIVING IN CANADA permalink

    worthless crooks at philippine post stole the cellphone i sent to my girlfriend over 1 month ago. may philippines continue to rot if they will act this way. worthless monkeys.

  34. PWaldp permalink

    A new iPad mini, I purchased through eBay has vanished after clearing customs and being moved from Pasay to Paranaque, 2015/02/09 where it never was heard from again. The iPad was intended to help an impoverished nine year old boy with his schooling.

    eBay dutifully refunded my money. I have ordered another iPad which is on the way, along with a cell phone.

    I have urged eBay to find a different carrier that unlike PhilPost is not rife with incompetency, thievery and corruption. Obviously, employee supervision is all but non-existent at the Philippines Post Office. Expedited packages fail to arrive on time – but recipients are levied additional fees for expedited service, thievery is so widespread that the integrity of any Filipino who works for PhilPost must come into question. Hong Kong post refuses to insure parcels that must be sent via Philippines Post. Let that be a warning to anyone shipping anything of value to the Philippines DO NOT USE PPC.

    If organizations such as eBay will transfer their shipments to reputable and responsible carriers, such as DHL, FedEx, or UPS, eventually PhilPost will crash under its own weight and there will be a mammoth domestic backlash over a totally third world postal service that will become unworkable.

    Apart from my ongoing orders with eBay, if I see that any online order will going through PhilPost I will cancel it and offer the vendor the opportunity to ship through a legitimate agency with some shred of integrity. .

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